Contact & Support

We're here to help. Reach out any time and we'll get back to you within 24–48 hours.

Email Support

For questions about the add-on, billing, your account, or anything else — email us directly.

support@papercode.co

Response time: 24–48 hours on business days.

Documentation

Step-by-step guides covering installation, setup, message templates, and common questions.

View Tutorial

Common Questions

How do I install the add-on?

Install Calendar Reminder from the Google Workspace Marketplace. See our tutorial for a step-by-step walkthrough.

A reminder was not delivered. What should I do?

First check that the attendee's phone number is entered in international format (e.g. +33612345678). For WhatsApp and Telegram, confirm the attendee has an active account. If the issue persists, contact support with the event details.

How do I cancel my subscription?

You can cancel at any time from the billing portal, accessible from the add-on's subscription card. No cancellation fees apply.

Is my data safe?

Yes. Phone numbers are stored encrypted and never shared with third parties. We are GDPR compliant. See our Privacy Policy for details.